Task III

1. By seasons. For the purpose of clothing. Based on gender and age.

2. according to the needs they satisfy.

3. Aging time and quality. What is it made from. Method of production and composition of wine.

4. Whether done on purpose or by negligence.

5. What time of year can you practice? Are the sports Olympic. Use of technical means. By entertainment. Prevalence in the population. By the number of participants (team, doubles, singles). By gender of the participants. Close to art. How the result is evaluated.

6. Depending on the purpose of engaging in this activity; on the amount of gross income; on the nature of the activity.

7. Depending on what means they use to implement their policies.

8. Attitude to work. Character. Moral qualities. Communication style with students. Working methods. Speech proficiency. Professional competence. way of lecturing. Age. Work on yourself.

9. Depending on the legality of the means chosen. Whether there is initial capital. What features of the character of the personality are realized in this case.

10. Depending on available funds; from realizable needs; on the number of participants and the place of entertainment.

11. Depending on the style of music; from the use of modern technical means; from the national

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the national affiliation of composers and performers; the audience for which it is intended.

12. Depending on the purpose of studying at the university; from wearing to studying; on the way of preparing for exams and on the ability to study.

Task IV

1. Deductive reasoning. A mistake is the use of one term in different meanings.

2. Too.

3. The big premise in deductive reasoning is wrong.

4. The big premise, which is an ancient saying, is not absolute truth.

5. The fallacy of hasty generalization in inductive reasoning.

6. The "circle in proof" error.

7. The fallacy of hasty generalization.

8. Base prejudice error.

9. "No output follows" error. The arguments are not related to this thesis.

10. Wrong analogy.

11. Error "After this, then because of

12. Error - not enough arguments.

13. The error of using one term in different meanings in deductive reasoning.

To Chapter 3 "How to Make Your Speech Persuasive"

Task I. Find arguments that can convince.

1. Jogging in the morning: a) a middle-aged lady; b) an old man.

2. Quit smoking:

a) a sixth grader; b) a thirty-year-old woman.

3. Take your clothes to the dry cleaners:

a) a low-income citizen; b) successful.

4. Insure property:

a) a large family; b) a single man; c) director of the company.

5. Study the course of public speaking:

a) a graduate of the Pedagogical University; b) a graduate of the Polytechnic Academy; c) an employee of the company; d) director of the company.

6. Make a donation to the protection society without pet dogs:

a) an ordinary woman; b) a successful company director.

Task P. Which of the students will prove more convincingly.

1. a) there should be free access to lectures; b) you can not allow free attendance at lectures.

2. a) summer cottage - it's great; b) a dacha is a suitcase without a handle.

3. a) it is urgent to privatize housing; b) there is no point in privatizing housing.

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4. a) happiness in marriage is possible only if young people passionately love each other;

b) happiness in marriage is impossible if young people passionately love each other.

Task III. Imagine that you are a seller in a market. Inviting buyers, you need to sell:

a) flippers; b) samovar;

c) a white hand mouse; d) a textbook on the culture of business communication;

e) a large orange umbrella.

To chapter 4 "Culture of speech of a business person"

Students receive assignments on cards. After completion, the task is discussed by the whole group.

Task I. Work out possible spelling errors in words.

1. Catalog, quarter, prettier, aristocracy.

2. Comradely responsibility, for a long time, partner.

3. Inquire, expert, phenomenon, session convening.

4. Consolidation, provision, hosts, Ukrainian.

5. Wholesale prices, gross income, perspective (or perspective).

6. Rampant, start rattling, gas pipeline, oil pipeline.

7. Hosts, briefly, litigation, crowded.

8. Expired, existence, debate, fairway.

9. Trend, test, pace, dispensary.

10. Ringing, bent, intention, intercessor.

11. Intercede, inquire, pantry.

12. Trend, claim, challenger.

13. Competent (or [pent]), ascertain (or [stunt]), escort (or escort), legal adviser (or legal adviser), unprecedented (or [cend]).

14. Language sausage, language error, thieves, in the back, you are right.

15. Simultaneous, deepen, trivialize, normalize.

16. Scissors, read, light, some. (Translate these words into Belarusian.)

17. Intend, accept, in the head.

18. To form, chaos, arrived, long-standing.

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Task P. Work on the correctness of speech.

1. Explain the meanings of paronymic words and come up with turns with the words:

Compare and compare; put on and wear. Effective and efficient; economical and eco

nomic.

Ignorant and ignorant.

Single and ordinary; test and test.

Submit and provide; joint stock and joint stock.

Bath and bathroom.

Planning and planning; subscriber and subscription. manage and manage; addressee and addressee. Parliamentarian and parliamentarian.

2. Conjugate a verb understand in the past tense.

3. Conjugate a verb start in past tense.

4. Conjugate a verb take in the past tense.

5. Conjugate a verb want in the present tense.

6. Which is correct: so many or so many, put on or wear glasses, ridicule or ridicule?

7. Comment on the errors in the expressions: criminal offense; open vacancy; price list of prices; memorable souvenir; future prospects; bold risk; first premiere; my autobiography; first baptism of fire; timing.

8. Eliminate verbosity in expressions: every minute of time; step back; in the month of December; meet for the first time; to bequeath; during the summer period; in the end; erroneous delusion.

9. Translate into Russian: lyubou da radzimy; the riddle of the club; dzyakuyu you.

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10. Translate into Russian: smyayatstsa z yago; pryysci on the right; flatbread for ycix.

11. Correct expressions: talk about life; walk on the roads; Tol and me.

12. Translate these expressions into Belarusian.

12. Translate into Russian: Zalaty medal; vyalzz dog; savory apple.

13. Decline nouns: choice, facilities.

15. Decline combinations: how many rubles; How many children.

16. Explain the meaning of the words: import, priority, harmonize, confidentially, prolongation, legitimacy, adequate, consensus, mentality tet, reputation, dividend, plebiscite.

17. Correct expressions: more beautiful; more easier; more better.

Task III. Edit the phrases; explain the error in the construction of the sentence.

1. The meeting was held with great interest.

2. I noticed a characteristic error.

3. I would like you to pay attention to our organization as soon as possible.

4. He tried to warn the headmaster's wrong move.

5. The meeting was attended by a representative from the plant.

6. Having processed these data, a complete picture of the state of affairs emerged.

7. My opinion of him as a person is not bad.

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9. Resources were on the agenda.

10. As I was walking up the stairs, a strange announcement caught my eye.

11. I'm tired of wasting my nerves on this question.

12. I understood the hint I was given.

13. We have the cheapest cost of goods.

14. I don't want to escalate the situation.

15. Many succumbed to the trick of apartments, jobs, summer cottages.

16. The information provided in the latest statistical report indicates that the problem has not yet been resolved.

17. Nicholas was waiting for me in the corridor.

18. I have repeatedly pointed out that it is necessary to follow the instructions.

19. All this affects work.

20. Let me raise this toast to our successes.

Task IV. Work on the accuracy and expressiveness of speech.

1. Come up with phrases with the words: patience, patience, tolerance, tolerance.

2. Find synonyms for the word said.

3. Find synonyms for the word walked.

4. Come up with phrases with the words: eat, eat, eat, burst.

5. Explain the meaning of popular expressions: apple of discord, Sisyphean labor, Gordian knot, Augean stables.

6. Explain the meaning of phraseological units: play the first violin, boil in your own juice, remove chips, through stump-deck, teeth to speak, drive by the nose, put on a card.

7. Correct the sentences and explain the errors: Everyone demanded to raise the curtain.

All the same, he will not open the bicycle, He grasps half a word on the fly.

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He promised to remove seven skins from him. All this went into our sweat and blood. It's still in the clouds.

The other end of the stick is...

8. Edit:

I remember what pigsties we built! Before him was an alternative: to stay in the village

or return to the city.

I can't eat this porridge in its entirety.

And in the evening, when the whole sky will be strewn with stars, we will trample on the sea again.

9. Continue the phrases: It became clear that the difficulties

with every day will be... We hope that by the end of the year the production level will start... My alarm.,

with every day. The area of ​​saline soils ... every year (increase, increase, increase, intensify).

10. Find clericalism in an excerpt from a parody of a literary article: “... no less important is the reaction of the old woman to the old man’s message to her about his non-use of the farming of the fish, the old woman’s use of a number of vulgarisms directed at the old man and compelling him to meet again with the fish, dedicated to the issue about the old trough” (from the book by K. Chukovsky “Alive, like life”).

11. Express an idea without bureaucracy: "Every effort should be made to eliminate the negative consequences of this phenomenon."

12. “Translate” the scientific phrase: “To create a positive mood, one can recommend such a well-known tool as a smile.”

13. Mark clericalism, express thoughts in a colloquial style:

AT there is still a big question about the application of this method. Acid rain has

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extremely large damage to green spaces. To speed up the decision, I suggest taking a break. Urgent action needs to be taken to ensure energy savings.

14. Is it appropriate to use phraseologism in this sentence: “What we have in mind, I am sure, will make a rustle on our competitors?” What is the best way to express this thought?

15. What did the speaker want to say: “Disabled people and pensioners exist in our country in a rigid form?”

16. How better to express this idea: “You can start creating a child only in a good mood, realizing the full responsibility for this matter” (from a book on self-education)?

Answers

Task I

Use the "Orthoepic Dictionary of the Russian Language".

Task II

2. (I, you, he)

(we, you, they) understood

(She understood

(it) understood

3. (I, you, he) started

(we, you, they) started

(she started

(it) beginning

4. (I, you, he) accepted

(we, you, they) accepted

(she) accepted

(it) accepted

5. (I) want

(we want

(you want

(You want

(he, she, it) wants

(they want

6. So much, put on glasses, make fun.

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7. These expressions contain superfluous words: crime means a crime, a vacancy means a free place, a price list means a collection of prices, a souvenir means something that is given as a keepsake, prospects means something in the future, and so on.

8. Every minute; retreat only back; in de cabra; can only be viewed for the first time; bequeath; summer; eventually; delusion.

9. Love for the motherland, head of the club, thank you.

10. Laugh at him, come on business, best of all.

11. To talk about life is to talk about life, to walk along the roads - to walk on the roads, Tolya and I are Tolyam.

12. Gold medal, big dog, delicious apple.

13. Elections

Facilities

funds

facilities

elections

means

about elections

affordable

14. One hundred twenty-seven people one hundred twenty-seven people one hundred twenty-seven people one hundred twenty-seven people

one hundred twenty-seven people about one hundred twenty-seven people

March 8th March 8th March 8th March 8th March 8th March 8th

16. Use the "Dictionary of foreign words"

17. Prettier, lighter, better.

Task III

1. The meeting aroused great interest.

2. I noticed a characteristic error for him.

3. I would like you to pay attention to our organization as soon as possible.

4. He tried to warn the director against the wrong step.

5. The meeting was also attended by a representative

6. Having processed these data, we found out a complete picture of the state of affairs.

7. My opinion of him as a person is not bad.

9. The issue of resources was included on the agenda. 10. When I was going up the stairs, in my eyes

rushed a strange announcement.

11. I'm tired of wasting my health on this question.

12. I understood what hint they gave me.

13. We have the lowest cost of goods.

14. I don't want to escalate the atmosphere. Or: I don't want to aggravate the situation.

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15. For many, apartments, prestigious jobs, and dachas have become bait.

16. The information provided in the last statute suggests that the problem has not yet been resolved.

17. Nicholas was waiting for me in the corridor.

18. I have repeatedly noted that it is necessary to follow the instructions.

19. All this affects work.

20. Let me raise a glass to our successes. Allow me to make a toast in honor of our successes.

Task IV

1-6. Use the “Dictionary of Synonyms of the Russian Language”, “Educational Dictionary of the Most Common Phraseologisms of the Modern Russian Language” by A.F. Kalashnikova.

7. Everyone demanded to lift the veil. He won't invent the wheel anyway. He grasps everything at a glance.

He promised to skin him (or remove the shavings). All this entered into the blood and flesh.

While this is all unclear and indefinite; there is an expression "to soar in the clouds" (to dream).

But a double-edged sword...

8. I remember what pigsties we built!

He faced a choice: stay in the countryside or return to the city.

I I can't eat all this porridge.

BUT in the evening, when the whole sky will be strewn with stars, we will again reach out to the sea.

9. It became clear that the difficulties would increase every year.

We hope that by the end of the year the level of production will begin to rise.

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My anxiety is getting stronger every day. The area of ​​saline soils increases with each

smoke of the year.

11. We will try our best to rectify the situation.

12. To improve your mood, smile.

13. We need to consider whether it is worth using this

Acid rain destroys plants.

So that we can make a decision as soon as possible, I suggest we take a break.

Let's think about how we can save energy.

14. Oh, how worried our competitors will be when they find out what we have in mind!

15. It is not easy for the disabled and pensioners to live here.

16. You need to conceive a child in a good mood

nii, understanding the responsibility of this step.

To Chapter 6 "Secrets of Successful Performance"

Task I. Training the ability to greet the audience.

The purpose of the task is to learn how to make an initial pause and greet the audience in such a way that the intonation expresses the joy of the meeting.

Students take turns coming to the audience and greeting the audience with a gesture.

The teacher makes sure that the speaker's gait is confident, his head is raised. You need to stop in the place from where all those gathered are clearly visible, and the speaker - to everyone. The greeting should be started only after the initial pause, “gathering” everyone with a glance. The gesture should be wide, helping to consistently cover the gaze of all those gathered.

During the second exit after the initial pause, you need to say: "Good to see you." You can help yourself with a gesture.

The teacher makes sure that there is eye contact with everyone, and that the intonation of the greeting corresponds to the meaning of the words.

Students are invited in turn to go out to the audience for the third time and greet everyone with the word “Hello!” with different intonation, expressing:

a) indifference b) edification, severity;

c) the joy of meeting.

The task is considered completed if the speaker walked out with a confident gait, the initial pause was maintained, the joy of meeting with the audience sounded in the greeting, and the speaker’s gaze captured all the listeners.

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Task II. Practicing the ability to start a speech.

After the greeting, you need to say one or two phrases. It can be a compliment to the audience, a question to the audience, an appeal to those feelings that are currently worrying people.

Task III. Which entry option is better? The task is given to the whole group. Need to offer

introductory options (introduction and introduction to the topic) that a well-known businessman could use if he was asked to conduct conversations on topics:

1. How to organize your day.

2. How to be successful in business. “Performing” is offered to a) tired students at the end of classes;

b) employees of a firm whose success in business

leave much to be desired.

The purpose of the task is to try to establish emotional contact with this category of listeners, skillfully lead to the topic of the speech.

Variants of introductions are discussed, the best ones are marked.

Task IV. Practicing the ability to start and end a performance.

Students are given cards with the names of topics. They need to offer an introduction and conclusion to these topics (improvisation). Topic examples:

1. Create yourself.

2. Friendship helps to live.

3. Cherish the love.

4. How to live without getting old.

5. reserves of the human psyche.

6. How to learn to control yourself.

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7. Space future of mankind.

8. Only mountains can be better than mountains.

9. The sea is a world of beauty and miracles.

10. Music in our life.

11. Beauty will save the world.

Task V. Training the ability to answer questions.

Three students take turns answering questions on their topic. It is necessary each time to rephrase the question, retaining its meaning, and give a short answer.

The “Jury”, selected in advance, evaluates the ability of future speakers to answer questions on a 10-point system, taking into account:

1) how accurately the meaning of the question was understood;

2) brevity and accuracy of answers;

3) impression of the manner of answering (quickness of reaction, self-control, friendly tone).

Task VI. Performance training. Students are encouraged to prepare a mini-speech

nie (for 3 minutes) to each lesson. The topics of speeches, for example, are: “It is interesting to know”, “How I like to have a rest”, “My attitude to entrepreneurship; classical music; mountaineering, etc.” (any topics that have the word "I" or "mine, mine" in the title).

To Chapter 7 "Culture of Controversy"

Task I. The teacher, together with the students, chooses a topic of controversy (thesis), for example: “In our country there should be government censorship of the media” (or “one state language”, “paid healthcare”, “free higher education” and etc.). The converse statement (shouldn't...) is the antithesis. Supporters of each statement unite in teams and prepare for the debate, drawing on reference and other literature. It is necessary to clarify all the terms that go into the thesis, analyze the problem according to the plan proposed in Chapter 5 (pp. 72-73), collect all the arguments and prepare a persuasive speech. You should consider a way to refute opponents and criticize their arguments.

The "jury" is invited to the lesson. In the performance of the teams, the following are evaluated:

oratory of the leader of each team; consistency and persuasiveness of each argument; the quality of the rebuttal; questions from both teams; the cohesion of each team; the tone of the debate;

the use of tactics and methods of conducting polemics;

use of tricks and their neutralization. It is recommended to prepare forms for fixing

evaluations of teams' performances taking into account these criteria.

Before giving the floor to the team members, the teacher talks about the purpose of the lesson, introduces the members of the "jury", announces the order of conduct

The only way to set people up for vigorous activity is to communicate with them.

Lee Iacocca

They condemn what they don't understand.

Quintilian

A typical mistake in evaluating the communication process is formulated as follows: "I said what I wanted to say, he understood what I said." This is an illusion. In fact, the partner understands everything, firstly, in a different way, and secondly, in his own way.

In business communication between partners, very specific barriers can arise. The reasons for their appearance are different. In order to avoid stress, you need to learn how to prevent the emergence of barriers in communication, and if they have already arisen, successfully overcome them.

Consider the main barriers that arise on the way to fruitful communication.

Interaction barriers.Motivational barrier arises if the partners have different motives for making contact, for example: one is interested in the development of a common business, while the other is only interested in immediate profit. In this case, it is better to clarify the intentions of each other from the very beginning, to agree on the motives for cooperation. If this fails, the collaboration is doomed to failure.

barrier of incompetence. The incompetence of a partner causes a feeling of annoyance, a feeling of wasted time. If the partner does not understand the problem at all, it is better to politely “turn off” the conversation; if he owns the issue partially, and there is no one else to turn to, you need to bring him up to date, without emphasizing his great awareness.

Ethical Barrier arises when interaction with a partner is hindered by his moral position, which is incompatible with yours. Whether to compromise, everyone decides for himself, but trying to re-educate or shame a partner is not recommended.

Each person has their own communication style. It depends on temperament, character, worldview and is formed under the influence of upbringing, environment, profession. Therefore, in business communication, it can often occur style barrier. The content of the communication style is

· the predominant motive of communication (interaction, self-affirmation, emotional support of the interlocutor, etc.);

· attitude towards other people (gentleness, benevolence, tolerance, cruelty, rationalism, self-centeredness, prejudice, etc.);

attitude towards oneself (narcissism, recognition of one's shortcomings, upholding the "honor of uniform", imposing one's opinion, etc.);

· the nature of the impact on people (pressure, coercion, manipulation, cooperation, personal example, non-intervention, etc.).

How to make sure that the partner’s communication style does not become an obstacle in communicating with him? It is necessary to realize that the style of a person's behavior is a manifestation of his deepest essential characteristics, and. if it does not interfere with the matter, it should be accepted, whatever our attitude.

Barriers of perception and understanding.aesthetic barrier arises when the partner is untidy, sloppy dressed or the situation in his office, the view of the desktop is not conducive to conversation. It is difficult to overcome an internal obstacle to carrying on a conversation, and yet, if this contact is very necessary, we must not show that something is jarring on us.

Comfortable communication can be hindered and different social status of partners, especially if one of them is used to being in awe of his superiors. The following setting before the conversation helps to get rid of such an attitude: “The boss is the same person as me. He has all the human weaknesses. I have no reason to be excited. I will speak calmly and simply, hoping for understanding. I respect myself and my work, and he will feel it.”

Barrier of negative emotions arises in communication with an upset person. If a partner who is usually polite to you meets you unkindly, talks without looking up, etc., do not rush to take it personally: maybe he is not able to cope with a bad mood due to the course of his own affairs, family troubles etc. It is necessary, having come to the meeting in advance, to try to find out what the situation is at the company, in what mood the business partner is. Sometimes it is better to reschedule the conversation for another time. If this is not possible, then it is necessary at the beginning of the conversation to help the partner improve his emotional state.

A person's state of health, physical or spiritual also affects how a person communicates. It is not difficult for observant people to guess by external signs what is happening with a person, to choose the appropriate tone, words, or to reduce the time of communication so as not to tire the interlocutor who is unwell.

psychological protection, built by a business partner is a serious communication barrier. Realizing that the barrier in communicating with an uncomfortable employee or partner is caused by his desire to protect himself, try to change your attitude towards him, and the difficulties in communicating with such a person will gradually disappear.

installation barrier. Your business partner may have a negative attitude towards you or the firm you represent. If you are faced with an installation barrier, it is better not to try to convince your partner. Calmly treat hostility as a manifestation of ignorance, weakness, lack of culture, simple ignorance. Then the unfair attitude will not hurt you, and soon it will disappear altogether, as your deeds and actions will force your partner to change his mind.

Double barrier lies in the fact that we involuntarily judge each person by ourselves, we expect from a business partner such an act as we would do in his place. But he's different. His position in this situation is determined by his moral standards and attitudes. In order for the barrier of the double not to arise, it is necessary to develop the ability to decenter.

communication barriers.semantic barrier arises when business partners use the same signs (including words) to mean completely different things. The reasons for this barrier are varied. To overcome the semantic barrier, it is necessary to understand the characteristics of the partner, use the vocabulary that is understandable to him; words that have different meanings, it is necessary to explain in what sense you used this or that word.

Inability to express one's thoughts (logical barrier) makes it very difficult to communicate. Helvetius said: “It takes much more intelligence to convey your ideas than to have them ... This is proved by the fact that there are many people who are considered smart, but write very bad compositions.” You need to be patient and use all your ability to listen, ask questions in order to get the necessary information from the partner.

Poor speech technique (phonetic barrier) hinders effective communication. But if you are interested in contact with this particular partner, you will have to adapt to his manner of speaking and not show that you are unhappy with something.

inability to listen manifests itself in the fact that the partner interrupts, starts talking about his own thoughts or goes into his own thoughts and does not react at all to your words (for more details, see Listening in business communication). You can only compensate for your partner's inability to listen with your art of speaking.

Barrier of modalities occurs when a person does not think about the priority channel for perceiving information (for more details, see Verbal means of communication). The knowledge that each person has a certain priority channel of perception makes us more tolerant, and the ability to determine it allows us to find an adequate language of communication with a particular interlocutor, to make contact with him not only conflict-free, but also effective. In order to avoid the barrier of modalities in communication, it is necessary to transmit information in the modality in which it is easiest for the partner to perceive it, in the form in which it is clear to him.

character barrier also makes it difficult to communicate. Each person has his own character, but educated people know how to behave in such a way that their character is not a source of conflict. Not everyone, however, wants and knows how to understand themselves and control themselves. People with pronounced temperamental characteristics can be uncomfortable interlocutors. .

impoliteness - this is the barrier that prevents you from perceiving your partner correctly, understanding what he is saying, and interacting with him. Unfortunately, manifestations of bad manners are not uncommon even in business communication. Impolite treatment can be stopped by calm, without irritation, one's own politeness. There are situations when you are forced to listen to fair or unfair outrage. Remember that your goal is cooperation, not conflict. When a person is rude, there is a desire to immediately sharply put him in his place. But this can lead to confusion. It is better to answer in a cold and calm tone. For many, this is debilitating. There are other ways to calm an indignant interlocutor:

· reception "someone else's role": if the interlocutor is indignant or shouting, try to enter into his position, look at the situation through his eyes; it is worth telling a person “I understand you” - and it becomes possible to constructively conduct a conversation;

· empathy for partner: remember that recognition of the correctness of the interlocutor and sympathy for him usually extinguish the fire of indignation;

A tense situation can be defuse and joke, but it will give the desired effect only when you are sure that your partner has a sense of humor;

· withdrawal acceptance: you can unobtrusively examine the screamer, focusing on some little thing in his costume or hairstyle; you can think about his age, marital status, favorite pastime; it is also useful to analyze speech: features of pronunciation of words, richness of vocabulary, intonation, successful turns of speech, errors in pronunciation of words and construction of phrases.

These techniques allow you to endure adverse effects without stress. Having discharged and not turning you on, the partner usually feels awkward, and even feels guilty. In this state, he is ready to continue contact. And now it all depends on your desire to communicate with this person.

In order not to create a barrier of impoliteness in communicating with you, be attentive to your partner from the very first minute of the conversation.

How to overcome communication barriers? First of all, to develop self-esteem, self-confidence. It also helps to be able to see behind every inadequate act of a person a manifestation of his psychological characteristics, and perhaps problems.

Our typical mistakes:

· wrong expectations for a partner(wrong expectations arise as a result of the following mistake: if we do not know a person enough, only some of his positive or negative traits, then we often complete his image as positive or negative, and then we associate our expectations with our own created image) ;

· it seems to us that the partner should guess how we feel(it is better to immediately clearly articulate your expectations, explain the reasons, etc.) ;

· we do not catch the subtext of the conversation(often we do not assume that the partner may also not directly express his desires and true mood) ;

· if a person’s behavior is unpleasant for us, it seems to us that he treats us badly or even does it to spite us(the reason may be completely different; people are usually upset and annoyed by unfair accusations of a bad attitude, it turns out that we ourselves provoke the conflict) ;

· we try to meet the expectations of the interlocutor(in dealing with a good person, this leads to an unnatural relationship, which is often revealed at the most inopportune moment; if we follow the manipulator’s lead, the consequences are even worse.) .

Life brings us together with different people. And very rarely gives those in communication with which barriers do not arise. Therefore, one should be condescending to manifestations of non-communicative skills and be able to make communication conflict-free. To overcome barriers in communication, you need to "diagnose" yourself or your partner and build your behavior in such a way as to reduce or eliminate the barrier.

Questions for self-control

1. What are communication barriers?

2. Name the main characteristics of the logical barrier and ways to overcome them.

3. Name the main characteristics of the barrier of perception and understanding and ways to overcome it.

4. Name the main characteristics of the semantic barrier and ways to overcome it.

5. Name the main characteristics of the phonetic barrier and ways to overcome it.

6. Name the main characteristics of the interaction barrier and ways to overcome it.

Exercise 1

Determine if you have the skills of a person who is pleasant to communicate with:

Do you know how to say hello so that you smile back?

Are you able to interrupt a protracted conversation in such a way that the interlocutor does not take offense at you?

· Do you know how to defuse the situation with a joke, cool the boiled passions?

· Do you know how to refuse a person who turned to you with a tactless or untimely request so as not to break off relations with him?

· If someone is rude to you, can you not respond with rudeness? Are you able to calmly answer a rude person or in some other way besiege him?

Do you know how to say goodbye in such a way that you want to see you again?

Task 2

Tell us about your experience of overcoming communication barriers. Discuss problem situations.

Task 3

Euphemisms are soft equivalents of rather harsh words or expressions that are preferable to be veiled, for example, instead of "he died" - "he passed away", "poor" - "needy", "old man" - "advanced man", etc. P. Think of at least 10 words that are unpleasant for your partner, and choose euphemisms for them.

Task 4

Name polite forms of request ( please be so kind etc.), then polite refusal forms ( unfortunately I can't help you; it's not in my power etc.)

Recall the preference in certain situations for requests in the subjunctive mood ( I would like to), the answer according to the formula yes, but....

Find formulas of request and refusal that are appropriate in communication with a colleague, with a superior person, with a client of the company.

Task 5

Break into pairs. One partner must come up with a tactless request, the other must refuse this request, but in such a way as not to be considered a bore and not to break off relations with a person.

Task 6

Work on the correctness of speech.

1. Comment on errors in expressions: criminal offense, vacancies, price list, memento, future prospects, bold risk, first premiere, my autobiography, first baptism of fire, timing of time.

2. Eliminate verbosity in expressions: every minute of time, step back, in the month of December, meet for the first time, bequeath, in the summer time, an erroneous delusion.

3. Explain the meanings of paronyms and come up with phrases with words: compare and compare; put on and dress; effective and efficient; economical and economical; ignorant and ignorant; bath and bathroom; single and ordinary; test and test; present and provide; joint-stock and joint-stock; planning and planning; subscriber and subscription; manage and manage; addressee and addressee; parliamentarian and parliamentarian.

4. Explain the meaning of the words: import, priority, harmonize, confidentially, prolongation, legitimacy, adequate, consensus, mentality, reputation, dividend, plebiscite.

Task 7

Work out possible spelling errors in words:

1) directory, quarter, prettier, aristocracy;

2) comradely responsibility, for a long time, partner;

3) inquire, expert, phenomenon, convening a session;

4) strengthening, provision, hosts, Ukrainian;

5) wholesale prices, gross income, perspective;

6) unrestrained, start, rattle, gas pipeline, oil pipeline;

7) hosts, briefly, litigation, closely;

8) calls, bent, intention, intercessor;

9) solicit, inquire, pantry;

10) language sausage, language error, thieves, in the back, you are right;

11) simultaneous, deepen, trivialize, normalize;

12) scissors, read, light, some;

13) intend, accept, in the head;

14) to form, chaos, arrived, long-standing;

15) expired, existence, debate, fairway;

16) test, pace, dispensary, demagogy;

17) trend, claim, challenger, neckline;

18) competent (or [pent]), state (or [stunt]), escort (or escort), legal adviser (or legal adviser), unprecedented (or [cend]).

Task 8

1. Conjugate verbs understand, begin, accept in the past tense, and the verb to want- in present time.

2. How to: so much or so many glasses to put on or dress up, make fun of or make fun of?

3. Correct the expressions: talk about life, walk the roads, Tolya and I.

4. Decline nouns: elections, means.

6. Fix expressions: more beautiful, lighter, better, cheaper.

Task 9

Edit the phrases, explain the error in the construction of the sentence.

1. The meeting was held with great interest.

2. I noticed a characteristic error.

3. I would like you to pay attention to our organization as soon as possible.

4. He tried to warn the director's wrong move.

5. A representative from the plant was also present at the meeting.

6. Having processed these data, a complete picture of the state of affairs emerged.

7. My opinion of him as a person is not bad.

9. Resources were on the agenda.

10. Climbing the stairs, a strange announcement caught my eye.

11. I'm tired of wasting my nerves on this question.

12. I understood what hint I was given.

13. We have the cheapest cost of goods.

14. I don't want to escalate the situation.

15. Nikolai was waiting for me in the corridor.

16. I have repeatedly noted that it is necessary to follow the instructions.

17. All this affects the work.

18. Allow me to raise this toast to our successes.

Task 10

Explain the meaning of winged expressions and phraseological units: apple of discord, Sisyphean labor, Gordian knot, Augean stables, play first violin, stew in one's own juice, remove shavings, through a stump-deck, speak teeth, lead by the nose, put on a card.

Task 11. "Marriage announcements"

Each participant receives a card with the name of some object that has characteristic properties: for the completeness of existence, he needs another object that complements him. Each participant in the game pronounces the text of the "marriage announcement" on behalf of his subject. In the first part of the ad, you need to present your subject: describe its appearance, most characteristic features, interests and hobbies; the second part of the announcement is an “order” for a future life partner: his appearance, character traits, interests.

The announcement is made correctly if it was possible to find those main features of the subject and its "halves", the combination of which forms a strong union, will fill the "life" of both with meaning. You need to listen carefully so as not to miss your pair.

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Compound Sentences with “on the agenda”

  • Therefore, the question of revolution again costs on the agenda days .
  • I replied that in my agenda days five points.
  • For this days Schnee agenda days there are three or four other issues of great public interest.
  • Called for agenda to the front and our relatives, Uncle Lyosha and Zakhar.
  • By agenda A twenty-year-old young man Georgy Sinitsin was drafted into the Red Army from the Gornomariy district military registration and enlistment office.
  • On the agenda days there was a question about the possibility of a nuclear-powered cruise to the North Pole.
  • AT agenda days our Plenum costs the most important question that requires an extremely quick resolution: what do we drink?
  • Although there was no foreign policy issue in agenda Plenum, after this speech, the debate unfolded.
  • On the agenda days the question arose of helping Prussia from the Commonwealth in the war against Austria.
  • On the agenda days there was a housing issue.
  • Board members no objection to the proposed agenda not expressed, apparently, this was not accepted here.
  • On the agenda my days the question was not so, I did not perceive their promises.
  • Let us turn again, for example, to the question of costs Or no costs amputate a limb.
  • On the agenda days the creation of an active revolutionary anti-Bolshevik front inside the USSR and in the countries occupied by it.
  • And on agenda days there were pressing issues that reflected the needs and life of the communities.
  • The possibility of mass picketing, which would not allow coal to be delivered to the power plant, simply did not stand on agenda days.
  • Who knew about agenda, should have understood that I was concerned about this.
  • My name and the state of Israel in agenda days weren't mentioned.
  • There were heavy battles near Novorossiysk, and the next on agenda days the enemy was in possession of Tuapse.
  • A party meeting was held here agenda days which had only one point: admission to membership in the RCP(b).
  • And in agenda it is said: "To have toiletries, a set of linen, a mug and a spoon with you."
  • On the agenda days there was another old question: to what extent should one strive to involve the workers in the work of a revolutionary organization?
  • It was the end of October agenda It was said that I had to appear at the Central Military Commissariat.
  • On the agenda days in the Kuomintang in autumn 1926.
  • Khrushchev on February 25, already after the end of the congress, not previously indicated in agenda days his works.
  • Not announced in advance agenda work and unexpected for the delegates of the congress report by N.S.
  • And at the same time, everyone perfectly understood that behind this citizen costs superpower and offend him not costs.
  • Four days first, four days second, four days in the third.
  • On the agenda days the thatched roofs of peasant houses were replaced with tiled ones.
  • In 1987 on agenda days there was an agreement on intermediate and shorter range missiles.
  • The members of the kibbutz knew about the secret executions and calmly proceeded to agenda days, as if hostility between Jews and Jews is commonplace.
  • On the agenda There was only one question: what to do next?
  • I drove the tractor to the field camp, the foreman was not there, washed myself in the nearest stream and quickly went home, at home my mother already knew about agenda.
  • Each of us received agenda on Kalyaev street.
  • Lagash by days left his seat and noticed that the length of Lacan's sessions had nothing to do with agenda assembly.
  • Question in agenda days was one: what's next.
  • In the autumn of 1941 by agenda the draft board and my grandfather arrived.
  • I arrived at the recruiting office in Rome the day before the date indicated in agenda.
  • On the agenda days At this meeting, there was one question: "On the current situation and the tasks of the party organizations."
  • Main in agenda days meeting was the question of convening a party conference.
  • Gathered a meeting agenda which the question was: is it possible to release Valery Gazzaev on a trip abroad?
  • And mass repressions in 1881 on agenda days didn't stand.
  • On the agenda days standing: a report on the Moscow Provincial Conference of the RCP(b) and a report on martial law.
  • And in agenda it must be clearly indicated in what case and in the capacity of whom: the suspect, the accused, the witness.
  • The debate went on endlessly agenda days.
  • The so-called "German problems" and the preservation of peace were, of course, the most important agenda days.
  • AT agenda days questions were raised: the attitude towards the war, the attitude towards the Provisional Government, the organization of the revolutionary forces, etc.
  • I'm waiting for suggestions agenda days the upcoming Plenum, except for visiting the museum.
  • The issue of performance has always been agenda days faculty Komsomol meetings.
  • In the one I received agenda it was written that I was to report to the 33rd tank training battalion in Sankt Pölten-Sprazern.
  • On the agenda days The congress raised questions: about the coalition Provisional Government, food, about war and peace, agrarian, etc.
  • This book has shown that Satan is already costs on the threshold and just about now he will cross this threshold, at the door costs our dwelling.
  • The possibility of mass picketing, which would not have made it possible to deliver coal to the power plant, simply did not stand on agenda days.
  • A short exchange of views on agenda days and the work began.
  • Their inheritance, their ability to do so, was not yet agenda days.
  • We were not warned about agenda days meetings.
  • But let's not forget that they appeared at all and ended up in the world political agenda days only thanks to Hugo Chavez.
  • The struggle for power on all fronts at that time was on agenda days.
  • It's one thing yes costs, and from our point of view costs a lot.
  • I never wrote about street people and the like, oh agenda days, did not walk like him, did not dress, did not look, and did not even sing.
  • The situation in Czechoslovakia is not even costs in agenda days and will not be placed.
  • Costs whether to go and dirty the ballot or not costs.
  • On the agenda days: results of the November Plenum of the Central Committee of the All-Union Communist Party of Bolsheviks.
  • People went to the front agenda and voluntarily.
  • The same question was agenda days the Round Table, the Bilderberg Group and the Trilateral Commission for many years.
  • On the agenda days The conference had two questions: 1.
  • And then, are the events in Germany really standing still? agenda days?
  • AT agenda days Jim had three things planned for this meeting.
  • Vodka is cheap, a bottle of vodka costs as much as costs two kilos of bread, and there is no need to stand in line.
  • On the agenda"Admission to membership, etc.," said Kostyuk.
  • We have moved to agenda days, that is, began to eat.
  • Thus, on agenda days the question of the capture of Leningrad and Moscow will arise.
  • We were on the road four days: left the seventeenth at one o'clock days, arrived on the twenty-first at three o'clock days.
  • On the agenda At night, there was a question about breaking into the toilet, where the door was opened by lowering some small coin into the slot.
  • On the agenda days the main question remained: who informed him?
  • AT agenda the office where you need to come was indicated, as it turned out, all the boys stood in line exactly there.
  • The most relevant in agenda days negotiations turned out to be a question of how far Berlin was willing to go in recognizing Japan's sphere of interest.
  • On the second and third questions, the speaker in agenda days stood Pivovarov.
  • AT agenda it meant that I was assigned to the 141st military infantry unit.
  • Delegates demanded from the microphones to speak according to agenda days, according to the composition of the working bodies, according to the procedure for conducting the congress.

Source - introductory fragments of books from LitRes.

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Is it possible to say "the agenda of the round table"? Or is it correct "the agenda of the round table"?

Combination round table agenda correctly.

Question No. 299909

Which is correct: on the first and second issue of the agenda or on the first and second issues of the agenda

The answer of the reference service of the Russian language

Preferably: on the first and second questions.

Question #299854

Good afternoon! Are punctuation marks necessary in the sentence: "Consideration of this issue, if it is included in the agenda, is carried out after consideration of all other issues on the agenda"?

The answer of the reference service of the Russian language

No additional punctuation marks are required.

Question #291841

Good afternoon! Tell me if the punctuation marks are correct: Based on the memo, the 3rd question was added to the agenda.

The answer of the reference service of the Russian language

comma after notes better not to.

Question No. 290509

Good day, employees of diploma.ru. Can you tell me, please, whether it is necessary to separate the phrase "in connection" with commas? For example: In connection with personnel changes in the administration of the district (,) I ask you to put on the agenda the issue of making changes to the composition of the Coordinating Council. Thanks in advance.

The answer of the reference service of the Russian language

In this case, a comma is needed.

Question #289260

Hello. Faced with such a case. I was confused by the phrase "A number of issues have been considered on the agenda." Logically, the expression does not make sense, but the search engine gave out the repeated use of the phrase on different resources. What is it? Such a tradition? Or is it still a mistake?

The answer of the reference service of the Russian language

This is mistake. Possible options: A number of items on the agenda and A number of questions were considered during the day.

Clarification to question 267165: can't there be an "agenda" option? (based on the definition of the word agenda, that this is a list of issues submitted to the meeting ... - can the word "session" be redundant?

The answer of the reference service of the Russian language

Option agenda, of course, is also possible (What's on our agenda?), but then the word meeting, it must be removed.

Question #267165
Hello! Which is correct - the agenda of the meeting or the agenda of the meeting?

The answer of the reference service of the Russian language

Agenda- "a list of issues submitted for discussion at a meeting, meeting." Correctly: agenda, word days here is too much.

Question #256366
Hello. I often meet in articles: Questions arose on the agenda ...
Is this expression correct?
Thank you.

The answer of the reference service of the Russian language

That's right: such and such issues are on the agenda; Some items are on the agenda.

Question #253967
Hello, please tell me how to write correctly: Question of the agenda or Question on the agenda? Or somehow differently?

The answer of the reference service of the Russian language

Maybe: the issue is on the agenda, the issue is on the agenda.

Question #249945
Option 8
Exercise 1
Insert missing letters and punctuation marks.
In the early morning, Laska merrily ran (in) ahead along the trio ...; Levin followed her with a quick, light step, constantly looking at the sky. He wished that the sun would not rise before he reached the swamp.
But the sun (not) lingered. The moon, which was still shining when it came out, now only shone ... stele like a piece of mercury; in the morning... .yuyu z... .prince which before it was impossible not to see now it was necessary to look for; previously (in)definite ... spots in the far field were now clearly visible. These were rusty ... shocks. The dew (not) visible even without sunlight in the fragrant tall hemp from which the manners were already selected wetted the legs and Levin's blouse above the waist. In the transparent silence of the morning, the slightest sounds were heard. With the whistle of a bullet, the bee flew past Levin's ear. He pr...gl...disappeared and saw...l another and a third. All of them flew out from (behind) the wattle fence of the beekeeper and hid over the hemp in the direction of the swamp. The stitch led right into the swamp. The swamp could be recognized by the pairs that rose ... from it where thicker and less frequent, so that sedge and willow bushes, like islands, fluctuated on this pair. On the edge of the swamp and the road, the boys and men who guarded the night lay and, before dawn, they all slept under their caftans. Not far from them walked three sputas ... horses.
Task 2
Put stress on words.
Enviably, spoiled, industry, Cossacks, flounder, medicines, gross, tool, kilometer, more beautiful.
Task 3
Write out obsolete words. Determine their meaning. Attic, horse-drawn carriage, prison, escalation, ofenya, salop.
Task 4
Explain the meaning of the above figurative expressions. Explain the origin of one of the expressions.
Evil place, promised land, the game is not worth the candle, Tantalum torment, stumbling block, cornerstone, massacre of babies, how Mamai passed. Task 5
Write the sentences using the correct form of the numerals.
1. At the Peoples' Friendship University of Russia, classes are conducted with 4061 students.
2. Up to 325 people study in postgraduate studies.
3. Engineers with 739 diplomas went to different parts of the world.
26

Task 6
Write the noun given in brackets in the appropriate case form.
1. A flock (cloud) burns with a blue flame over the abyss of the sea.
2. On this boundless field lie entire worlds of magical cities (building, tower, monster).
3. The domestic was excited by the news of the engagement of one of the (young lady).
4. There are many in our city (Bashkirs, Turkmens, Georgians).
5. I visited the Volga everywhere - from (upper) to (lower). Task 7
Correct the errors in the formation of the comparative degree of adjectives and adverbs.
1. Her life in her mother's house was better.
2. Grandmother's speech is brighter and more expressive than the speech of other characters.
3. The writer's first stories are characterized by the deepest lyricism.
4. Because of the showers this year, the expedition worked in more difficult conditions.
5. His words made the strongest impression on me.
6. Task 8
Mark the sentences in which there is an error in the use of gerunds and participles, and correct these sentences.
1. Without restoring his health, he will not be able to seriously engage.
2. Hastily dressed and washed, the boy ran to school.
3. Having looked at the problem of ratification from the other side, a successful solution has come to us.
4. Having reached the nearest traffic light, the engine of the car suddenly stalled.
5. Seeing a clear army life, many guys changed their attitude towards the army.
Task 9
Determine the gender of the nouns. Write phrases, choosing an adjective for each word.
Euro, ancient settlement, psalter, mouse, sconce, bunch, interview, scarf, MIA, Delhi.
Task 10
Form verb combinations with the given words (in their terminological meaning). Make suggestions.
Sample: act - draw up. Members of the commission drew up an act on the decommissioning of the equipment.
Report, agenda, signature, censure, resolution, proposal, prescription, warning, assistance, accounting.
Task 11
Complete the introductory part of the application. From whom and to whom is it addressed? A. Who is the application from?
Sergei Mozgovoy, Ivan Belykh, Marina Yukhnevich, Pavel Rishes, Elena Gunich B. To whom is the application addressed?
Alexey Vasilets, Stanislav Shostok, Daria Malykh, Irina Rappoport, Taras Sidorenko

The answer of the reference service of the Russian language

What question would you like to ask the Help Desk?

Question #246609
Please tell me, with which letter - uppercase or lowercase - should "agenda" be written when the text of the document contains a reference like "item No. 3 P (p) of the agenda"?
Sincerely

The answer of the reference service of the Russian language

Correct with lower case.

Question No. 230172
Please, this is very urgent, how is it correct to say "was on the agenda" or "on the agenda", and can you say "dioceses" in relation to the pupils of the women's diocese?

The answer of the reference service of the Russian language

The combination _stand on (in) the agenda_ is stylistically flawed, it is better not to use these options. The word _eparchials_ is colloquial, this should be taken into account when using it.
Question No. 224208
Is it possible to use the expression "hand over the summons against signature"? (In my opinion, it can only be Khokhloma painting, etc., or am I wrong? Thank you, Alya

The answer of the reference service of the Russian language

See http://spravka.gramota.ru/difficulties.html?let=p&id=37 ["Dictionary of Difficulties"].

"Constructing a graph of a quadratic function" - 1. Function y \u003d x2. The branches of the parabola are symmetrical with respect to the y-axis. y = x2 The function is quadratic; The graph is a parabola. 4. Algorithm for plotting a graph of a quadratic function. 3. Selection of a square binomial from a square trinomial. The graph is symmetrical with respect to x = 2. Quadratic function. Building a graph.

"Construction of graphs of functions" - Graph of the function y \u003d sinx. Algebra. Topic: Plotting functions. Completed by: Filippova Natalya Vasilievna, mathematics teacher, Beloyarsk secondary school No. 1. Plotting the function y = sinx. Line of tangents. Plot the function y=sin(x) +cos(x).

"Graphing" - Build graphs of functions, compression along the y-axis. Find all values ​​of the parameter a for each of which the system. Let's build a graphic image of the correspondences included in the system. There are no solutions if. We determine the signs in the obtained areas, and we obtain the solution of this inequality. 2. We intersect the resulting graph with straight lines perpendicular to the parametric axis.

"Construction of polygons" - In nature, in the world around us, in everyday life - everywhere we see regular polygons. Division into 12 parts. Division into 10 equal parts. The variety of polygons in the human world. Karl Gauss, a first-year student at the University of Göttingen, solved a problem that mathematical science had succumbed to for more than two thousand years.

"Construction with a compass and a ruler" - Historians. What knowledge and concepts about the compass go beyond school geometry? Geometric constructions with a compass and straightedge. Researchers. Who and when invented the compass? Seas and deserts, the Earth and the Moon The light of the Sun And snow avalanches ... How to determine the sides of the horizon on the ground using geometric constructions?

"Construction of geometric shapes" - There are no tools for drawing lines and planes in space. Construction tools. Drawing machines pantograph; trammel; thickness gauge; graph plotter computer or computer. P5: Construct (find) the point of intersection of two given circles. coordinate method. L2: construct a straight line passing through two given (constructed) points.


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